Privacy Policy
Last updated: 28 September 2026
- I only collect what I need to coach you and run Training Pal.
- Health information is only used to keep your training safe and right for you, and only with your permission.
- I never sell your data.
- You can ask to see, correct or delete your data at any time.
1. Who is responsible for your data
Training Pal is run by Alan Harris, trading as Ascend Personal Training. You can contact me at ascendpt@trainingpal.net. I am the “controller” of your personal data under UK data protection law.
2. What I collect
- Contact details: your name, email address and phone number.
- Account and training data: your workouts, weights lifted, progress, goals and messages with me in the Everfit app.
- Health information: answers to your health questionnaire and anything you tell me about injuries or medical conditions.
- Payment information: handled by Stripe through Everfit. I see what you bought and when, but not your full card details.
- Website data: if you agree to cookies, information about how you use this website and which adverts brought you here.
3. How I use it
- To provide your plan, consultations and messaging support (to fulfil our contract).
- To keep your training safe and suitable, using health information only with your explicit consent.
- To take payments and keep business and tax records (a legal obligation).
- To send you service emails about your account, such as welcome and renewal emails.
- To send occasional marketing emails, only if you have agreed. You can unsubscribe any time.
- To understand how people find Training Pal and improve my adverts, only if you accept cookies.
4. Who I share it with
I only share your data with trusted services I use to run Training Pal:
- Everfit, which runs the app, stores your training data and handles checkout.
- Stripe, which processes payments.
- Netlify, which hosts this website and the Level Check.
- Meta (Facebook and Instagram), if you accept advertising cookies.
- Google (Gmail and Google Calendar), for emails and booking consultations.
- Zoom, for 1-to-1 consultations by video call.
- Coaches who help me deliver Training Pal in future, who will follow this policy.
Some of these services store data outside the UK. Where they do, they use legal safeguards approved under UK law. I never sell your data.
5. Cookies
This website uses cookies, including the Meta Pixel, to measure adverts. These are only used if you accept them in the cookie banner, and you can change your choice at any time.
6. How long I keep it
I keep your data while you are a member and for 2 years after you leave, in case you rejoin or have questions. Payment and tax records are kept for 6 years, as the law requires. After that, your data is deleted.
7. Your rights
You have the right to:
- see the data I hold about you,
- ask me to correct or delete it,
- withdraw your consent at any time, including for health information,
- object to or restrict how I use it,
- ask for a copy to take elsewhere.
Email me at ascendpt@trainingpal.net to use any of these rights. I will reply within one month.
8. Complaints
If you are unhappy with how I handle your data, please tell me first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
9. Changes
I may update this policy. The latest version will always be on this page.